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Global Offices

United Kingdom

Our UK headquarters serves clients across Europe and provides 24/7 support for the region.

United States

Our US operations center supports clients across North America with local expertise and rapid response times.

South America

Regional office providing support and services throughout South America with local language capabilities.

Support

For existing clients requiring technical support, please use your dedicated support portal or contact your account manager directly.

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM (Local Time)

24/7 Support Available for Managed Services Clients

Sales Inquiries

Our sales team typically responds to inquiries within 4 business hours.

Our Global Presence

Serving clients across three continents

United Kingdom

London and regional offices serving the UK and European markets.

  • HQ and operations center
  • Technical support team
  • Sales and pre-sales
  • Professional services

United States

East and West coast offices providing full coverage across North America.

  • Regional operations centers
  • 24/7 NOC and SOC
  • Sales and engineering
  • Training facilities

South America

Regional presence with local expertise and multilingual support capabilities.

  • Regional office
  • Local language support
  • Sales and technical teams
  • Regional partnerships

Frequently Asked Questions

What regions do you serve?

HTB Tech operates across the United Kingdom, United States, and South America. We provide local support in each region with teams that understand local market requirements and regulations.

Do you offer 24/7 support?

Yes, we provide 24/7/365 support for managed services clients. Standard support is available during business hours, with emergency support available as needed.

What types of clients do you work with?

We primarily serve enterprise and mid-market organizations across various industries including finance, healthcare, manufacturing, retail, and technology.

How quickly can you respond to inquiries?

Our sales team typically responds to new inquiries within 4 business hours. For urgent requests, please indicate this in your message for priority handling.

Do you provide on-site services?

Yes, we offer on-site services including installation, configuration, training, and ongoing support. Our field teams operate across all regions we serve.

What vendors do you partner with?

We maintain partnerships with leading technology vendors including AWS, Microsoft, Cisco, VMware, Dell, HPE, and many others. We're vendor-agnostic and recommend solutions based on your needs.